Thursday, January 15, 2009

Pressure and Demand on the Courier Industry - Lionel

The years that followed the industrial revolution have seen exponential growth in the economies of countries that now make up the world's top economies. The surge in demand for supplies and commodities such as crude oil, palm oil and other materials necessary for the hungry economies of the day placed enormous strain on export countries as they struggle to keep up with intensifying demand of such commodities. However challenging the situation was in those days, companies managed to adapt the the change in paradigm, and with the advent of automation and computerization, logistics took a turn for the better. This has greatly aided and enhanced the courier industry.

The Paradigm of Economics

According to the economic model of supply and demand, the stronger the demand for one particular commodity, the higher the price will be. But sometimes, it is true the other way round. If you have been reading the part on the history of the courier, you may understand that in the past, it was very expensive to afford such services and for much part this is esteemed to be a luxury. The physical strain placed on the industry was just too much to handle, and in order to survive such turbelent times, it was deemed necessary for the courier industry to embrace computerization to:

1. Reduce operating expenses.
2. Promote reliability of services.
3. Improve reputation.

Living in a Pressure Cooker...

Living in such pressing times calls for drastic measures oftentimes. Some of the common cited pressures and demands are caused by the following:

1. Increase in number of competitors.
2. The need to have products and commodities delivered on time, and in one piece.
3. A growing number of sectors are increasingly supported by mission-critical services. Example, Singapore's Domestic Speedpost Islandwide (an offshoot of Speedpost Express) delivery helps delivers common goods to clients to any location within Singapore in the same day.
4. The paradigm change from product orientation to customer/service orientation. In other words, customer satisfaction is priority number one.

References:
http://en.wikipedia.org/wiki/Logistical#Business_logistics
http://en.wikipedia.org/wiki/Supply_and_demand

2 comments:

  1. urs + mine + aziz + kar teck = long enough..
    waa..need 2 edit 1st..hehe

    ReplyDelete
  2. yup yup, need to edit later, but so far I haven't seen Kar Teck's part :-)

    ReplyDelete